Distance Sales Agreement

DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement is executed between the following parties under the terms and conditions set forth below:

A. "BUYER" (hereinafter referred to as "BUYER")

B. "SELLER" (hereinafter referred to as "SELLER")

Full Name:

Address:

By accepting this Agreement, the BUYER acknowledges and agrees that, upon confirming the order subject to this Agreement, they shall be obliged to pay the order price and any additional fees such as shipping charges and taxes, and confirms that they have been informed accordingly.

2. DEFINITIONS

The following terms used in this Agreement shall have the meanings assigned below:

  • MINISTER: Minister of Customs and Trade

  • MINISTRY: Ministry of Customs and Trade

  • LAW: Law No. 6502 on Consumer Protection

  • REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188)

  • SERVICE: Any consumer transaction other than the provision of goods for a fee or benefit

  • SELLER: A company providing goods to the consumer in the course of its commercial or professional activities or acting on behalf of such a company

  • BUYER: Any real or legal person who acquires, uses, or benefits from goods or services for non-commercial purposes

  • SITE: The website owned by the SELLER

  • ORDERER: A real or legal person placing an order for goods or services through the SELLER's website

  • PARTIES: The SELLER and BUYER collectively

  • AGREEMENT: This Agreement executed between the SELLER and the BUYER

  • GOODS: Tangible goods subject to the purchase, as well as intangible goods such as software, audio, video, and similar products prepared for use in electronic format

3. SUBJECT

This Agreement governs the sale and delivery of the product(s) ordered by the BUYER through the SELLER’s website, including the rights and obligations of the Parties under Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.

Listed and advertised prices on the website represent the sale price. Advertised prices and commitments remain valid until updated or modified. Time-limited prices are valid until the specified period ends.

4. SELLER INFORMATION

Company Name: Hakiki Ürün E-Ticaret A.Ş.
Address: Sırapınar Mah. Beykoz Caddesi No:182 Çekmeköy - Istanbul
Phone: 0(216) 6294455
Email: info@hakiki.tr

5. BUYER INFORMATION

Recipient Name:
Delivery Address:
Phone:
Fax:
Email/Username:

6. PRODUCT/SERVICE INFORMATION

6.1. The main features of the product(s)/service(s) (type, quantity, brand/model, color, and number of units) are published on the SELLER’s website. If a campaign is applied, these features can be reviewed during the campaign period.

6.2. Listed and advertised prices on the website represent the sale price and remain valid until updated. Time-limited prices are valid until the expiration date.

6.3. The total price of the goods or services, including all taxes, is as follows:

| Product Description | Quantity | Unit Price | Subtotal (Including VAT) | Shipping Fee | Total |

Payment Method and Plan:
Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:

6.4. Shipping fees for product delivery shall be paid by the BUYER.

7. INVOICE INFORMATION

Name/Surname/Company Name:
Address:
Phone:
Fax:
Email/Username:

Invoice Delivery: The invoice will be delivered together with the order to the invoice address at the time of delivery.

8. SECURITY, CONFIDENTIALITY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL PROPERTY RULES

8.1. Necessary measures for the security of information entered by the BUYER on the WEBSITE have been taken within the technical capabilities of the SELLER’s system. The BUYER is responsible for securing the information entered from their device, including protection against viruses or other malicious software.

8.2. Personal data and consents provided by the BUYER during registration and purchases on the WEBSITE may be recorded, stored, updated, shared, transferred, used, or otherwise processed by the SELLER for information, advertising, promotion, communication, sales, marketing, loyalty programs, and other commercial purposes. Such data may also be shared with authorities as required by law. The BUYER consents to such processing and communication.

8.3. The BUYER may at any time contact the SELLER to request cessation of data processing and/or electronic communications. Upon notification, processing and/or communications will be suspended within the legal maximum period.

8.4. All intellectual and industrial property rights of information and content on the WEBSITE, except for third-party content, belong to the SELLER.

8.5. The SELLER reserves the right to make changes to the above provisions, which become effective upon publication on the WEBSITE or other appropriate means.

8.6. Third-party sites linked through the WEBSITE are governed by their own privacy and usage policies. The SELLER is not responsible for any disputes or negative consequences arising from such sites.

9. GENERAL PROVISIONS

9.1. The BUYER confirms having read and understood the preliminary information regarding the product, price, payment method, and delivery.

9.2. Products are delivered within the period indicated on the website, depending on the BUYER’s location. If delivery is not possible within this period, the BUYER may cancel the Agreement.

9.3. The SELLER undertakes to deliver the product in full compliance with the order specifications, with all necessary manuals and warranty documents, free from defects, in accordance with legal standards.

9.4. The SELLER may supply an equivalent product of equal quality and price with the BUYER’s consent before the performance period ends.

9.5. If the fulfillment of the order becomes impossible, the SELLER shall notify the BUYER in writing within 3 days and refund the total price within 14 days.

9.6. The BUYER acknowledges that the Agreement confirmation is required for delivery and that non-payment or reversal of payment nullifies the SELLER’s delivery obligation.

9.7.–9.16. [These clauses cover credit card misuse, force majeure, communication rights, liability, prohibited use of the website, and links to third-party sites. The BUYER agrees and acknowledges all these terms.]

10. RIGHT OF WITHDRAWAL

10.1. The BUYER may withdraw from the Agreement within 14 days from the delivery of goods without any justification, for distance sales of goods. For services, the withdrawal period starts from the date of signing the Agreement. Costs arising from exercising the right of withdrawal are borne by the SELLER.

10.2. Withdrawal must be notified in writing via registered mail, fax, or email within 14 days, and the product must be unused and in original packaging. The SELLER shall refund the total amount within 10 days and collect the product within 20 days.

11. PRODUCTS EXCLUDED FROM WITHDRAWAL

Products prepared according to personal requests, personal hygiene items, cosmetics, innerwear, swimsuits, software, digital content, books, and other items as listed cannot be returned once opened, in accordance with the Regulation.

12. DEFAULT AND LEGAL CONSEQUENCES

The BUYER agrees that in case of credit card payment default, they are liable for interest and damages to the SELLER.

13. JURISDICTION

Disputes arising from this Agreement will be settled at the consumer courts or arbitration boards in the consumer’s residence or where the transaction took place, within legal limits.

14. EFFECTIVENESS

The BUYER accepts all terms of this Agreement upon payment of the order via the WEBSITE. The SELLER is obliged to ensure the BUYER has read and accepted the Agreement prior to completing the order.

SELLER:
BUYER:
DATE:

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